Privacy Policy and Personal Data Protection (Habeas Data)

Activa Consultoría Internacional SAS, a company incorporated in Colombia (Tax ID / NIT 902.078.406-4), registered with the Huila Chamber of Commerce under commercial registration No. 431149, with contact email soporte@activaci.com.co, is the controller responsible for processing the personal data you provide through this website (activaci.com.co), in compliance with Colombian Law 1581 of 2012, Decree 1377 of 2013, and any laws that amend or complement them.

Through this website's contact form, we only collect the data you voluntarily choose to provide:

• Full name
• Email address
• Company (optional)
• The content of your message

The data you provide is used exclusively to:

• Respond to your requests for information, quotes, or business contact.
• Follow up on any business relationship arising from your request.
• Send you communications related to Activa Consultoría Internacional SAS's services, when you have authorized it.

Providing your data through the contact form is voluntary. However, some fields are required so we can respond to you (name, email, and message); the company field is optional.

As the owner of your personal data, you have the right to:

• Know, update, and correct your personal data.
• Request proof of the consent granted for the processing of your data.
• Be informed about how your personal data has been used.
• File complaints with Colombia's Superintendence of Industry and Commerce (SIC) for violations of the law.
• Revoke your consent and/or request deletion of your data, when no legal or contractual duty prevents it.
• Access your personal data that has been processed, free of charge.

You may exercise your rights by sending a request to soporte@activaci.com.co, indicating your full name, the right you wish to exercise, and a clear description of the facts giving rise to your request.

Inquiries will be answered within a maximum of ten (10) business days from the date of receipt. Complaints will be resolved within a maximum of fifteen (15) business days from the day following receipt.

Access to your processed personal data is free of charge and may be requested once a month; additional requests within the same month may incur reasonable reproduction costs, only when applicable.

The personal information you provide is treated confidentially. Activa Consultoría Internacional SAS does not share, sell, or disclose your personal data to third parties other than the data processors described in this policy, unless required by law or ordered by a competent authority.

Activa Consultoría Internacional SAS adopts reasonable technical, human, and administrative measures to protect the personal information you provide against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

This website does not use third-party tracking, advertising, or analytics cookies. Only strictly necessary technical cookies are used for the site to function (for example, for language selection or spam prevention in the contact form), and these do not collect personally identifiable information for commercial purposes.

This website's services and contact form are intended for individuals with legal capacity to enter into contracts. Activa Consultoría Internacional SAS does not intentionally collect personal data from minors. If you are a minor, you should not provide your personal data through this website without the authorization and supervision of your parents, guardians, or legal representatives.

To deliver the communications generated through the contact form, we use the email infrastructure provider Resend, which acts as a data processor under instructions from Activa Consultoría Internacional SAS. We do not sell or share your personal data with third parties for commercial purposes other than those described here.

In the event of a merger, sale, assignment, corporate reorganization, or any other change of control of Activa Consultoría Internacional SAS, your personal data may be transferred to the resulting entity, which will be bound to honor the terms of this policy and applicable data protection regulations.

This policy is effective as of its publication date and will remain in force for as long as Activa Consultoría Internacional SAS processes personal data, in accordance with the purposes described above.

Activa Consultoría Internacional SAS may modify this policy at any time. Substantial changes will be communicated through this same website.